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RAM&DRAGON | ABN 42 551 676 509
Last updated: 5 May 2025
1. Overview
RAM&DRAGON (ABN 42 551 676 509) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase from us.
2. Information we collect
We may collect the following types of personal information:
• Name and email address — when you sign up for The Wayfarer's Letter or contact us through our website.
• Shipping address and phone number — when you place an order for physical goods.
• Payment information — processed securely through our payment provider. We do not store card details.
• Usage data — if you interact with our website, general information such as pages visited may be collected through analytics tools (e.g. Google Analytics).
3. How we use your information
We use your personal information to:
• Process and fulfil your orders.
• Send you The Wayfarer's Letter and other communications you have opted into.
• Respond to your enquiries.
• Improve our website and services.
We will not use your information for any purpose other than those described above without your consent.
4. Email communications
By signing up to The Wayfarer's Letter, you consent to receiving occasional emails from RAM&DRAGON. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
5. Disclosure of information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers (such as our website host, payment processor, and shipping provider) solely to operate our business. These providers are required to protect your information and may not use it for their own purposes.
We may disclose information where required by law.
Some of the third-party service providers we use to operate our website and business (such as website hosting, analytics, or payment processing providers) may store or process personal information outside Australia.
We take reasonable steps to ensure that these providers handle your personal information in accordance with applicable privacy laws.
6. Data storage and security
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. These steps may include:
While we take these steps, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) as required under applicable law.
7. Access and correction
You have the right to request access to the personal information we hold about you, and to request corrections if it is inaccurate or out of date. To make a request, contact us at the details below.
8. Cookies and analytics
Our website may use cookies and analytics tools (including Google Analytics) to understand how visitors use the site. You may disable cookies in your browser settings, though this may affect some website functionality.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on our website with the date of last update.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
RAM&DRAGON
ABN: 42 551 676 509
Website: www.ramanddragon.com.au
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